Business customers
As a business, charity or public sector organisation your retail services such as bills, payments and meter reading are now provided by a licensed retailer. You can find out more by clicking the “What is the water retail market” tab below.
What is the water retail market?
Find out more about the changes to the water retail market in England.
I have an emergency
Find out who you should contact if you have an emergency
Charges for community groups
See whether you are eligible for our concessionary scheme
Site area and map checking
Information on site area charging, reducing your surface water charges and how to access our map checking service
Re-opening your business?
Water quality advice for businesses who’ve been closed during COVID-19
Your water supply
It's not our water, it's yours. But it is our job to provide all customers across the North West, with a safe and constant supply of water - on tap.
Sustainable drainage systems
More information on our incentive for qualifying sustainable drainage systems
Find out more